At the www.kenmarebayhotel.com (Hotel), the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Hotel will not disclose identifiable user information to any third party without consent.
What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the site may be used to:
- Enter your email in our promotions
- Send marketing communications or surveys to you
- Improve the quality of your visit to our site
We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.
If you decide to make an online reservation at the site, you will be linked to a reservation interface and a third party booking engine provided by our booking management system vendor Bookassist. While it appears to be part of our site, the booking engine is in fact provided by this third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully.
All information sent to this site is encrypted, protecting against disclosure to third parties.
Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to facilitate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use.
When you enter personal information during the reservation process your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Bookassist are fully PCI DSS (Payment Card Industry Data Security Standards) compliant.
Who has access to some or all of the information we collect?
Legal Information for the Booking Company
Name of Hosting Company: Automatic Netware Limited, trading as Bookassist
Company Number: IE312796
Registered Address: 1st Floor South Block, Rockfield Central, Dublin D16 R6V0, Ireland
Contact Phone No. / Email Address: +353 1 676 2913 /
Our email newsletter service is managed by Mailmaker123.ie. By signing up to our newsletter, you agree that they will securely store your email address on their systems for the purpose of contacting you with regards to our hotel special offers and events. You may unsubscribe to these emails at any time from the direct link in the email body.
Protecting your information
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect.
Children’s Privacy & Parental Consent
Links Provided To Other Sites
Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Policy Modifications & Contacting Hotel
We want our website www.kenmarebayhotel.com (hereinafter identified as the “Site”) visitors to feel confident about using our Site to plan and purchase their accommodations, so we are committed to protecting the information we collect. All personal information you provide is encrypted and secure.
If you decide to make an online reservation through the Site, you will be linked to a reservation interface and a booking engine which is provided by bookassist
The bookassist booking engine is verified as a service provider through the Thawte Certification Authority.
Please click on the following link to view Thawte:
The credit card details section of bookassist is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone.
This ensures that your credit card details will remain completely confidential while in transit. SSL safe connection and secure transaction technology has effectively protected tens of thousands of bookassist customers who have transmitted their credit card numbers online and made a purchase since bookassist launched its online services in 1999.
Additionally, all credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use, the purposes for which we use them and details of when relevant cookies expire in the table below:
Google Analytics (Performance Cookie)
These cookies are used on all pages to anonymously track and collect anonymous information about how the site is used and to help make improvements to the site.
_utmb: 2 years, _utma: 30 mins, _utmc: when browser session is closed, _utmz: 6 months
Bookassist Tracking Cookie
These cookies provide information to bookassist to track users on the site for analytical purposes. No personal information is stored
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.